The hotel is outstanding and the staff perfectly trained and extremely kind. We loved the room and the view. Our breakfast was fantastic, both the Japanese menu and the Western menu (2 separate restaurants) although we had expected a buffet from the pictures and that wasn’t available. Top location
Marta
Nisan 2025
Excellent Club lounge Facilities with warmth hospitality. Nice spaces room with generous complimentary beverage included liquor drink etc.
Mee
Nisan 2025
Gurinder
Nisan 2025
I liked the club lounge. We had private meals. I liked that mini bar was free- though wish there was wine. I liked the location, away from the busy train stations. We got lost at first looking for the nakatsu station, but it was really close. The staff were extremely helpful, personally directing us outside the hotel to give us directions.
Nadine
Nisan 2025
Great staff. Room was a little dated but impeccable.
Maria
Nisan 2025
Amazing quality and price
Emanuele
Nisan 2025
Staff in this hotel were wonderful very helpful great customer service the room was large with a great view breakfast was included and it was tasty
Mary
Ekim 2024
We had a club room which had a great city view and was very comfortable. The location was good but not great. The club lounge was a bit ordinary with the food offerings. We stay in club rooms all over the world and this was below par. The breakfast was pleasant. In Australia we have a high standard of coffee, and unfortunately the coffee was not good. Overall though a nice hotel.
Stephen
Mart 2025
Everything was great except the breakfast
Orkoshneli
Nisan 2025
Breakfast was excellent. Bacon was undercooked though and I had to send back. Bar Ceres excellent but no view. Beautiful hotel and great location! Concierges was polite and friendly and informative!
Carrie
Nisan 2025